General terms and conditions

This website is operated by Lendyle. Throughout the site, the terms ‘we’, ‘us’, ‘our’ and ‘contractor’ refer to Lendyle. Lendyle offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you accept our ‘Service’ and agree to be bound by the following terms and conditions (‘Terms of Service’, ‘Terms’), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the Website, including, but not limited to, users who are browsers, vendors, customers, suppliers and/or content contributors.

Please read these Terms of Service carefully before visiting or using our website. By visiting or using any part of the Website, you agree to be bound by these Terms of Service. If you do not agree to all of the terms of this agreement, you will not be able to access the website or use any of the services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

ARTICLE 1 - DEFINITIONS

In these terms and conditions, the following definitions apply: Withdrawal period: the period during which the consumer can exercise the right of withdrawal:

Consumer: a natural person who does not exercise a profession or business and who enters into a distance selling agreement with an Entrepreneur;

Date: 01-08-2023

Duration transaction: a distance sales contract relating to a series of products

and/or services, where the delivery and/or purchase obligation is spread over time;

Durable medium: any means enabling the consumer or entrepreneur to store information addressed personally to him in a way that allows future consultation and unchanged reproduction of the stored information.

Right of cancellation: The possibility for the consumer to withdraw from the distance selling agreement within the cancellation period;

Entrepreneur: a natural or legal person who offers products and/or services to consumers at a distance;

Distance selling agreement: an agreement in which, in connection with a system organised by the Entrepreneur for the distance sale of products and/or services, up to and including the conclusion of the agreement, exclusively one or more techniques of distance communication are used;

Technique of remote communication: means that can be used to conclude an Agreement without the Consumer and the Entrepreneur being together in the same room at the same time.

General Terms and Conditions: the current general terms and conditions of the Entrepreneur.

 ARTICLE 2 - IDENTITY OF THE CONTRACTOR

- E-mail address: info@Lendyle.com

- Address: Manchester, UK

(no visiting and/or return address. Returns to this address will not be refunded)

ARTICLE 3 - APPLICABILITY

These general terms and conditions apply to all offers of the entrepreneur and to all distance contracts and orders concluded between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these general terms and conditions must be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be inspected at the entrepreneur's premises and they will be sent free of charge to the consumer as soon as possible on request.

If the distance contract is concluded electronically, the text of these general terms and conditions may, notwithstanding the preceding paragraph and prior to the conclusion of the distance contract, be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier.

If this is not reasonably possible, before the distance contract is concluded, it will be indicated where in the general terms and conditions together

can be checked electronically and that, at the consumer's request, they will be sent electronically or otherwise free of charge.

If, in addition to these general terms and conditions, specific product or service terms and conditions apply, the second and third paragraphs shall apply mutatis mutandis, and in the event of conflicting general terms and conditions, the consumer may always invoke the provision that is most favourable to him.

If one or more provisions of these General Terms and Conditions are at any time wholly or partially invalid or cancelled, the Agreement and these General Terms and Conditions shall otherwise continue to apply, and the provision in question shall be replaced without delay by mutual agreement with a provision that approximates the original content as closely as possible.

Situations that are not covered by these general terms and conditions shall be considered ‘in the spirit’ of these general terms and conditions.

Ambiguities regarding the interpretation or content of one or more provisions of our terms and conditions shall be interpreted ‘in the spirit’ of these general terms and conditions.

ARTICLE 4 - THE OFFER

If an offer has a limited validity period or is subject to conditions, this will be expressly stated in the offer.

The offer is not binding. The entrepreneur has the right to change and adjust the offer.

The quotation contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the consumer to make a correct assessment of the offer. If the trader uses images, these are a true representation of the products and/or services offered. Obvious errors or obvious mistakes in the offer do not bind the entrepreneur.

All images, specifications and data in the offer are indicative and cannot provide a basis for compensation or cancellation of the agreement.

The images accompanying the products are a true representation of the products offered. The operator cannot guarantee that the colours shown correspond exactly to the real colours of the products.

Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer. This applies in particular to:

the price, excluding customs clearance fees and import VAT. These additional costs will be at the customer's expense and risk. The postal and/or courier service will make use of the special arrangement for postal and courier services in connection with imports. This scheme applies if the goods are imported to the country of destination in the EU, which is the case in this instance. The postal and/or courier service collects the VAT (together with the customs clearance fee or not) from the recipient of the goods;

any shipping costs;

how the agreement is to be concluded and what actions are necessary to do this;

whether or not the right of cancellation applies;
the method of payment, delivery and fulfilment of the agreement;

the period for accepting the offer, or the period within which the entrepreneur guarantees the price;

the amount of the rate for remote communication if the costs of using the means of remote communication are calculated on a basis other than the usual basic rate for the means of communication used;

whether the contract is archived after it has been concluded and, if so, how the consumer can access it;

how the consumer, prior to the conclusion of the contract, can check the information he or she has provided under the contract and, if desired, correct it;

any other languages in which the agreement may be concluded in addition to English;

the code of conduct to which the trader has committed and how the consumer can consult that code electronically;

and: the minimum duration of the distance selling contract in case of a duration transaction. Optional: available sizes, colours and material types.

ARTICLE 5 - THE DISCOUNT

Subject to the provisions of paragraph 4, the agreement is concluded at the moment the consumer accepts the offer and fulfils the conditions set out therein.

If the Consumer has accepted the offer electronically, the Entrepreneur shall immediately confirm receipt of the acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the agreement.

If the agreement is concluded electronically, the entrepreneur shall take appropriate technical and organisational measures to protect the electronic transmission of data and shall ensure a secure online environment. If the consumer can pay electronically, the entrepreneur shall comply with appropriate security measures.

The Entrepreneur may - within the legal framework - inform himself whether the Consumer can fulfil his payment obligations, as well as about all the facts and factors that are important for a responsible conclusion of the external agreement. If, on the basis of this investigation, the entrepreneur has good reasons not to conclude the agreement, he is entitled to refuse an order or application or to attach special conditions to its execution, while giving reasons.

The Entrepreneur will include the following information with the product or service to the Consumer, in writing or in such a way that it can be stored by the Consumer in an accessible manner on a durable data carrier:

1. the visiting address of the trader's business location to which the consumer can address complaints;

2. the conditions and manner in which the consumer can exercise the right of withdrawal, or a clear statement of the exclusion of the right of withdrawal;

3. information about guarantees and existing after-sales services;

4. the data included in article 4 paragraph 3 of these terms and conditions, unless the entrepreneur has already provided the consumer with this data prior to the execution of the agreement;

5. the requirements for terminating the contract if the contract has a duration of more than one year or is of indefinite duration.

In the case of a duration transaction, the provision of the previous paragraph only applies to the first delivery.

All agreements are entered into on the condition that there is sufficient supply of the products in question.

ARTICLE 6 - RIGHT OF CANCELLATION

When purchasing products, the consumer has the opportunity to dissolve the agreement without giving reasons for 14 days. This cooling-off period starts the day after the product has been received by the consumer or a representative previously designated by the consumer and made known to the entrepreneur.

During the cooling-off period, the consumer shall handle the product and the packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wishes to keep the product. If he exercises the right of withdrawal, he shall return the Product to the Entrepreneur with all supplied accessories and - if reasonably possible - in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the Entrepreneur.

If the consumer wishes to exercise the right of cancellation, he is obliged to inform the entrepreneur of this within 14 days of receiving the product. The consumer must make this known by means of a written message/email. After the consumer has notified the trader that he wishes to exercise the right of cancellation, he must return the product within 14 days. The consumer must prove that the delivered goods were returned on time, for example by means of a proof of despatch.

If the customer has not expressed the wish to use the right of withdrawal or has not returned the product to the entrepreneur after the expiry of the periods referred to in paragraphs 2 and 3, the purchase is a fact.

ARTICLE 7 - COSTS IN CASE OF WITHDRAWAL

If the consumer makes use of the right of cancellation, it is the consumer who must pay for the return costs.

If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after the withdrawal. This is subject to the condition that the product has already been received back by the entrepreneur or that conclusive proof of complete return can be provided.

ARTICLE 8 - CANCELLATION RIGHTS

The trader may exclude the consumer's right of withdrawal for products as described in sections 2 and 3. The exclusion of the right of withdrawal only applies if the trader has clearly stated this in the offer, at least well in advance of the conclusion of the contract.

Exclusion of the right of cancellation is only possible for products:

1. which the entrepreneur has made in accordance with the consumer's specifications;

2. which are clearly of a personal nature;

3. which by virtue of their nature cannot be returned;

4. which may deteriorate or age rapidly;

5. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;

6. for individual newspapers and magazines;

7. for audio and video recordings and computer software if the seal is broken by the consumer.

8. for hygienic products where the seal has been broken by the consumer. Exclusion of the right of cancellation is only possible for services:

1. for accommodation, transport, restaurant services or leisure activities to be performed on a specific date or during a specific period;

2. if delivery has begun with the consumer's express consent before the cancellation period has expired;

3. On betting and lotteries.

ARTICLE 9 - PRICE

I reserve the right to change the prices of the products and/or services offered during the validity period stated in the offer, including as a result of changes in VAT rates.

Contrary to the previous paragraph, the entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the control of the entrepreneur, with variable prices. This link to fluctuations and the fact that any prices quoted are target prices shall be stated with the offer.

Price increases within 3 months of the conclusion of the contract are only permitted if they follow from legal provisions or regulations.

Price increases from 3 months after the conclusion of the contract are only permitted if the contractor has stipulated this and:

1. they follow from statutory regulations or provisions; or

2. the consumer has the right to terminate the contract from the day the price increase takes effect.

According to section 5(1) of the Sales Tax Act of 1968, the place of supply is in the country where the transport commences. In the present case, this delivery takes place outside the EU. Following this, the postal or courier service will collect import VAT or customs clearance fees from the customer. Consequently, the contractor will not be charged VAT.

All prices are subject to printing and typesetting errors. No responsibility is taken for the consequences of printing and typesetting errors. In the event of printing and typing errors, the contractor is not obliged to deliver the product in accordance with the incorrect price.

ARTICLE 10 - COMPLIANCE AND WARRANTY

The entrepreneur guarantees that the products and/or services comply with the contract, the specifications stated in the offer, the reasonable requirements for soundness and/or usability and the existing statutory provisions and/or government regulations on the date of the conclusion of the contract. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.

A guarantee given by the Entrepreneur, manufacturer or importer does not affect the legal rights and claims that the Consumer may assert against the Entrepreneur on the basis of the Agreement.

Any defective or incorrectly delivered products must be reported in writing to the Entrepreneur within 14 days of delivery. The products must be returned in their original packaging and in new condition.

The entrepreneur's warranty period corresponds to the manufacturer's warranty period. However, the entrepreneur is never responsible for the final suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

The Consumer has repaired and/or modified the delivered products himself or had them repaired and/or modified by third parties;

The delivered products have been subjected to abnormal conditions or have otherwise been treated carelessly or contrary to the instructions of the entrepreneur and/or treated on the packaging;

The defect is due in whole or in part to regulations that the authorities have imposed or shall impose with regard to the nature or quality of the materials used.

ARTICLE 11 - PERSONAL INFORMATION

NåIf you provide personal data through the store, you are subject to our privacy policy. To see our privacy policy.

CLAUSE 12 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if the information in the Service or on any related website is incorrect, at any time and without notice (including after you have placed your order). .
We are under no obligation to update, amend or clarify any information in the Service or on any related website, including, but not limited to, pricing information, unless required by law. No specified update or renewal date may be used in the Service or on any related website to indicate that any information in the Service or on any related website has been modified or updated.

SECTION 13 - AMENDMENTS TO THE TERMS OF SERVICE

You can view the most current version of the Terms of Service on this page at any time.
We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or the Service following the posting of changes to these Terms of Service constitutes your acceptance of those changes.

privacy

Privacy policy Privacy policy for Lendyle:

Introduction

Lendyle is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, process and protect your personal data in accordance with applicable law, including the General Data Protection Regulation (GDPR) and other relevant data protection laws.

Collection of personal data

We may collect personal data from you when you visit our website, register for our services, purchase products, contact us or otherwise communicate with us. Such personal data may include your name, address, email address, telephone number and payment details.

Use of personal data

We use your personal data for the following purposes:

● Processing and fulfilling your orders and purchases;
● Providing customer service and support;
● Provide relevant information about our products and services;
● To analyse and improve our website and services;
● Complying with legal obligations and protecting our rights and

rights and property.

Protection of personal data

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. We have strict internal policies and protocols to ensure that your data is kept secure.

Disclosure to third parties

We may share your personal data with third parties who help us provide our services, such as payment processors and logistics partners. These third parties can only use your data to perform the agreed services and are contractually bound to confidentiality and data protection.

Retention period

We do not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Your rights

You have the right to access, correct, amend or delete your personal data. If you wish to exercise these rights or have any questions about our privacy policy, please contact our data protection officer using the contact details at the bottom of this policy.

Policy changes

This privacy policy may be updated to reflect any changes in our data processing. The latest version of this policy will be available on our website at all times.

Contact us

If you have any questions, comments or complaints about our privacy policy or data practices, please contact us via our contact page

Last updated: 22-12-2024

Yours sincerely

Lendyle

Step 4.

Send the parcel via Posten Norge, as this is the most economical return option. The cost of shipping or collection will be at your own expense. We ask for your understanding.

Please be aware of this! If the goods arrive to us and they are damaged, non-conforming or not in accordance with our terms and conditions, we reserve the right not to accept the goods. In this case, you have no right of return.

If you have a complaint, we always ask you to send us photos. That way we can see together how we can solve the problem to your satisfaction.

Shipping policy Delivery time

Our commitment to delivering high quality products has led us to take great care in dispatching orders. Currently, we aim to deliver your order within an average delivery time of 5 to 12 working days. Please note that these delivery times are an estimate only and may vary depending on your location and circumstances.

Delays due to unforeseen high demand

Please note that delivery times may vary due to unforeseen events that may occur out of the blue. Whilst we always endeavour to deliver your order as quickly as possible, there may be periods where demand for our products increases significantly, which may result in delays. We ask for your understanding in such situations and assure you that we will do everything we can to minimise delays.

Shipping service

We use Royal Mail and DPD UK, a recognised international shipping companies to deliver your order safely and securely to you. With

Royal Mail and DPD UK assure you of excellent service and real-time tracking information so you can follow the progress of your shipment.

Optional extras

To enhance your shopping experience, we also offer:

● Free shipping: For orders over a certain value, we offer free shipping.

● Customer service: Our dedicated customer service team is always ready to

answer questions and resolve any issues.

We appreciate the trust you place in us and we strive to provide you with the best possible service. If you have any further questions about our shipping policies, please feel free to contact us. Thank you for choosing us for your purchases!